Day 1 - we'll call this day one even though it's not because I've been contemplating this for so long. I had a consultation previously set up and then got COVID and couldn't go and then decided to hold off and see if this is what I really want. I have done TONS of research, talked to SO many people who have had it done and consulted with my husband a thousand times. So...here we are...
My first call this morning was quick and to the point. UNMC sent me a video to watch and a 12-page form to fill out with instructions to then call my insurance and then call them back on Monday to schedule the actual initial contact. By the way, anytime I need more than the provided space for medications, I am reminded of one of the biggest reasons I want to have this done.
My call with insurance was frustrating. The gentleman that I spoke with was SUPER kind but we def had a language barrier and he was clearly not familiar with bariatric surgery. He initially told me that there was a lifetime benefit amount and then told me that the surgery was not covered. I asked him to double-check because when I went through the process previously, it was covered. He guided me to the Bariatric Resource Service.
The BRS was extremely polite and helpful and assured me that the procedure I'd like to have done is covered and the location that I'd like to have it done is also within network. Thank goodness, that barrier is now crossed. I am now enrolled in the program and will begin meeting with my Nurse Manager in Sept. This also means that I can now call UNMC on Monday to schedule my consultation.
Wish me luck!
